At Coach, we craft our products with care—and we stand behind them. Each item is covered by the warranty listed below. If you ever need assistance, we’re here to help.
When contacting us by phone, email, or in store, please have your original proof of purchase available.
If you choose to email Customer Care, please include:
Our handbags and small leather goods are protected by a one‑year warranty for any manufacturing defects. If you experience an issue within this period, we’re here to help.
Please contact us or visit one of our stores, and have your original proof of purchase available.
Our apparel is thoughtfully designed each season, often featuring refined materials and delicate craftsmanship. Many pieces include extra buttons or beads so you can keep your garment looking its best—be sure to store them safely.
While we’re unable to repair damage from regular wear and tear, we’re delighted to assist with any manufacturing defects that occur within one year of purchase.
Please contact us or visit one of our stores, and have your original proof of purchase available.
We offer a one‑year warranty on all Coach jewellery for manufacturing defects. As our pieces feature delicate finishes, we recommend storing them in their dust bags when not in use.
If you experience an issue within the warranty period, we’re happy to assist.
Please contact us or visit one of our stores, and have your original proof of purchase available.
While we’re unable to repair damage caused by regular wear and tear, we’re here to help if your footwear has a manufacturing defect in materials or workmanship within one year of purchase.
Please contact us or visit one of our stores, and have your original proof of purchase available.
Our eyewear is backed by a one‑year warranty for manufacturing defects. If you experience an issue within this period, we’re happy to assist.
Please contact us or visit one of our stores, and have your original proof of purchase available.